Privacy Policy

🔒 Privacy Policy

Last Updated: 24/07/2024

At Elam Jewels, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (elamjewels.com), make a purchase, or interact with our services. By using this website, you agree to the terms outlined below.

🔁 Updates to This Policy

We may update this Privacy Policy to reflect changes in our services, legal obligations, or data practices. The "Last Updated" date will reflect the most recent version. We encourage you to review this page periodically.

🔍 Information We Collect

  • Direct information: Name, email, phone number, shipping/billing address, and payment info when you place an order or contact us
  • Account data: Login credentials if you create an account
  • Shopping behavior: Items viewed, wishlisted, or added to cart
  • Technical data: IP address, browser type, device info, and usage analytics
  • Third-party services: Info shared by Shopify, payment gateways, and shipping providers

📦 How We Use Your Information

  • To process and fulfill orders
  • To send confirmations and order updates
  • To provide customer support
  • To personalize your shopping experience
  • To improve website performance and security
  • To prevent fraud or misuse
  • To send promotional emails (only if you opt in)

You can unsubscribe from marketing emails anytime using the link provided in each message.

🍪 Cookies & Analytics

We use cookies and similar technologies to:

  • Remember your preferences and cart items
  • Enhance site speed and performance
  • Track and analyze visitor behavior

Trusted third-party tools may also use cookies for advertising or analytics. You can manage cookie preferences through your browser.

Read Shopify’s cookie policy here: Shopify Cookie Policy

📤 Sharing of Personal Information

We do not sell your personal information.

We may share your data with trusted service providers only for:

  • Processing payments
  • Order fulfillment and logistics
  • Customer support
  • Website hosting and security
  • Marketing (only if you opt in)

We may also disclose your data when legally required or in the event of a business restructure or acquisition.

🧾 User-Generated Content

Any reviews, testimonials, or public comments submitted on our website may be visible to other users. Avoid sharing personal or sensitive information in public areas.

🔗 External Links

Our website may include links to third-party sites. We are not responsible for their content, privacy policies, or practices. Please review their privacy statements before interacting with those platforms.

🚫 Children’s Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal data from children. If such data is submitted, we will delete it as soon as possible.

🛡️ Data Retention & Security

  • We retain personal data only as long as necessary to fulfill orders or comply with laws.
  • We implement reasonable technical measures to protect your information.
  • No system is completely secure, and we cannot guarantee absolute data protection.

👤 Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Withdraw consent for certain data uses
  • Opt out of marketing communications
  • Request a copy or transfer of your data

To exercise your rights, contact us using the details below. We may ask for ID verification before processing your request.

🌍 International Data Transfers

If you are located outside India, please note that your data may be transferred to and stored in other countries. We ensure all international transfers comply with applicable data protection laws.

📩 Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

We are committed to protecting your privacy with care, transparency, and integrity.